よくある質問

よくある質問

Frequently Asked Questions

Before Your Stay

FAQ

Where is Foresta Hakone Onsen?

We are at 59-1 Sengokuhara, Hakone, Kanagawa 250-0631. The inn is about 25 minutes by car from Gotemba IC. The nearest bus stop is Sengoku, about 24 minutes from Hakone-Yumoto Station on Hakone Tozan Bus Line T.

Is parking available?

Free parking is available a short walk from the inn (not on the grounds themselves). The spot is easy to miss, so please tell us when you book if you are driving and we will send you a map.

Do you have private onsen baths?

Yes. We have two private baths with milky natural hot-spring water, each for up to four guests. Time-slot reservations are free, with repeat use available during your stay subject to availability.

What is the difference between Japanese and Western rooms?

The three Japanese-style rooms have a private toilet and washbasin. The two Western-style rooms use shared toilet and washbasin facilities in the inn.

What are the check-in and check-out times?

Check-in is from 3:00 pm and check-out is by 10:00 am. Please contact us in advance if your arrival time changes significantly.

What meals are included?

Our standard stay includes dinner and breakfast. Dinner is a seasonal kaiseki centred on Kuroge wagyu sukiyaki, while breakfast features freshly baked bread. Guests in Japanese-style rooms may also choose to dine in their room.

Does the official website offer the best rate?

Yes. For the same date, room, number of guests and meal conditions, the official website offers our best available rate.

What attractions are nearby?

The inn is a convenient base for the Sengokuhara pampas fields, Hakone Botanical Garden of Wetlands, Pola Museum of Art, Owakudani and Lake Ashi. See our access page for approximate travel times.